Membership & Account Management

Does my membership renew automatically?

No - KK Club memberships do not renew automatically. You’ll receive an email notification in advance of your membership expiry, giving you the option to renew for another year or allow the membership to end. You’re always in control, with no automatic renewals or unexpected charges.

Do we need two KK Club memberships as a couple?

No, one membership is all that you need as a couple. However, you will need to still purchase two tickets for a KK Club event. 

Can I pause my membership anytime?

Memberships can’t be paused at this time. If you decide to cancel your membership, please note that any unused points will be forfeited when the membership ends.

Can I cancel my membership anytime?

Memberships can be cancelled at any time; however, please note that any unused points will be forfeited and no refunds are provided upon cancellation.

Can I invite guests who aren’t KK Club members?

Yes - KK Club members can invite guests, provided those guests are already part of the KK community. Guests do not need to be KK Club members, but they must have an existing KK account for safety, verification, and community standards. This ensures that every experience remains balanced, secure, and aligned with our values.

Guest availability is always clearly shown on the individual event page, and the number of guest spaces may vary depending on the experience. All KK Club experiences are carefully curated to maintain the balance, comfort, and natural flow that define the Killing Kittens environment.

Can I bring guests who are not KK members? 

No, KK hosted events are only available for KK - members only. However, from time to time there may be external or partner events that are not hosted by KK, where non - KK guests may be able to attend. 

If there is an event you are interested in that you do not see as listed, please contact your KK Club concierge. In some cases , alternative options may be available. 

Can I upgrade from a standard KK membership to KK Club?

No, while direct upgrades aren’t available, you can apply for KK Club membership at any time. Once your application is approved, your new Club membership will be automatically applied to your existing KK account, unlocking all the exclusive benefits of the Club.

Do I still need a standard KK membership if I join KK Club?

Yes - an active standard KK membership is required before joining KK Club. You can complete the standard membership application easily via our app or web browser. Once approved, you’re then able to apply for KK Club membership, which includes all the benefits of a standard KK membership, along with additional exclusive, Club-only perks and priority access. KK Club builds on the standard membership, offering a more personalised, concierge-led experience across our events, retreats, and cruises.

Can I share my KK Club membership with my partner?

KK Club membership is linked to your KK account type.

• If you have a couples KK account, your KK Club membership covers you both.
• If you have an individual KK account, the KK Club membership applies only to that account and does not include a partner.

For Club experiences that allow guests, partners may still be able to attend as an approved guest where indicated on the event page.